Terms & Conditions

Terms & Conditions

Monthly Subscription: by purchasing a Monthly Subscription you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription.  You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.

AUTOMATIC MONTHLY RENEWAL TERMS: once you subscribe, Biobin Limited will automatically process your Monthly Subscription fee in the next billing cycle. Biobin Limited will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription.  We explain how to cancel your Monthly Subscription below at the section ‘Cancellation Policy’.

Declined Payments: if we do not receive payment from your credit/debit card provider or if your card expires or is rejected, you agree to pay all amounts due on demand.  Following any such non-payment, we may require you to provide a second valid credit/debit card before continuing to use the services.  You authorise us to charge outstanding fees and other amounts due us against any credit/debit card we have on file with us.  We reserve the right to take all steps necessary to collect amounts due to you, including but limited to, legal action and/or using third party collection agencies.

If your account is more than 30 days past due date, and is forwarded to a collection’s agency, you will additionally be liable for any recovery fees, charged by the agency.  You are solely responsible for any and all fees charged to your card by the issuer, bank or financial institution, including but not limited to, membership, overdraft, insufficient funds, and over the credit limit fees.  You agree to notify us about any billing problems or discrepancies within 90 days after they first appear on your credit/debit card statement.  If you do not bring them to our attention within 90 days, you agree that you waive your right to dispute such problems or discrepancies.  We may modify the price, content, or nature of the Services at any time.  If we modify any of the foregoing terms, you may cancel your membership, and such cancellation shall be your sole remedy.  We may provide notice of any such changes by email, notice to you upon log-in, or by publishing them on the website.

Restrictions on use: you may not rent, transfer, assign, commercially exploit, resell or sublicence access to the Service to any third party.  You may use the Services only for your personal non-commercial purposes.  You further agree not to combine or integrate the Services with technology or materials not supplied by us.  You may not modify or create any derivative product based on the Services. You may not decompile, disassemble, reverse engineer or otherwise attempt to obtain or perceive the source code from which any component of the Services is compiled or interpreted and nothing in these Terms should be interpreted as granting any right to obtain or use any source code.

Returns and Refunds: If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.  You can return a product for up to 30 days from the date you purchased it.  Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Termination of Subscription: you may cancel your Monthly Subscription at any time by telephone 0800 118 29 26 or email info@biobin.co.uk.  If you cancel your Monthly Subscription, the cancellation will take effect for your next monthly billing cycle. You will not be eligible for a refund for Monthly Subscription fees paid prior to the month the cancellation takes effect.

Cancellation: cancellation is effective immediately upon completing the cancellation process, which means that after you cancel your membership, you will not be sent additional Products. You will however, be permitted to keep the Products that are already in your possession for the remaining portion of the membership period for which you have already been billed.